Caledonia Construction was formed in 2002 as a general contracting Home Improvement company with a focus on small home remodeling projects, and the property management sector, as an apartment turnover specialist. We excelled and became the go to vender for a number of property management companies in Boston, including Winn Residential and Maloney Properties.
In 2004, we decided to go after larger contracts and won our first $300,000 whole-house remodeling contract the same year. This experience paved the way for a joint venture partnership with a competitor, Woodland Construction. Along the way, we built new multifamily properties, constructed additions and remodeled homes for clients in Metro Boston, resulting in a $10 Million dollar revenue operation by 2007.
How this all started: A message from David Allen, Founder of Caledonia Construction Company: I came to the United States in 1990 in search of a better life. On entering the country I joined the construction trade as a laborer in a residential remodeling company operated by two of my cousins. In 1993, at one of the low points of the housing market, the three of us pooled our resources and bought a distressed property for three thousand dollars cash. We rehabbed the property completely, rented it for a time, and sold it in 1995.
This exposure quickly taught me many things about the construction and real estate business including the fact that the management skills in my cousins operation were inadequate to effectively grow their business. And, with my interest in the home improvement business now high I decided to educate myself about the business. Subsequently, in the Fall of 1993 I enrolled in the Business Management Program at the University of Massachusetts, Boston with a goal to learn how to operate a business. Over the ensuing four years I worked a full time job while studying full time, graduating in 1997 with a Business degree.The experiences proved invaluable in further developing my understanding of business systems, business development and customer relations, and have contributed directly to my decision to become a business owner.
So, in 2002 I acquired my Construction Supervisor License and formed Caledonia Construction. I have since developed Caledonia into a recognized brand in building exterior improvement and home performance improvement services in the Boston market.
Why are we in it? For 22 yearn now, I have been in and around home improvement projects. I have seen many businesses failed mainly because they did not value enough the customer satisfaction aspect of the home improvement business. Caledonia has come to appreciate the importance of keeping the home improvement customer satisfied. After all, we are in her home pulling things apart while she and her family is trying to live a normal life. In truth, this is very different from the customer interaction that is spoken of in the retail business space, where often as a formality one is merely asked, “Can I help you?”
Our vision is that homeowners everywhere enjoy a comfortable living home environment from the largest investment most will ever make in their life time. I firmly believe that the more satisfied our clients are the more opportunity we will have to realize our vision.
I am proud to say here that we operate under the knowledge that satisfying the customer is the life blood of our business. Therefore, even though the market places us in the home improvement business. We have taken it a step further to demonstrate a better way, our Home Performance Improvement Model. The distinction? A whole- house approach to helping you solve your home improvement problems. We have made “Improving Your Home Performance” our mission by providing the siding, window and weatherizing services that you have come to know and trust.
Thank you for the opportunity to help you create the comfortable, durable, safe, healthy living home environment you deserve.
Visit our www.caledoniaconstruction.com for more detail on our company.